如果餐廳老闆或經理的電話號碼就放在你桌上那該有多好!
狀況
很多人去餐廳用餐一定多少都會碰到態度惡劣的服務生，要是你，你都如何處理呢?
-馬上指責他
-跟他店長說
-默默的低頭繼續要餐?
解決方案
美國一家電信業者想到一種方法，與餐廳業者合作，提高餐廳的服務品質，讓老闆能夠真正瞭解員工私底下的工作狀況。有些員工人前一個樣、人後又另一個模樣，常常使老闆被矇著團團轉。老闆又因為有太多事情無法時常待在店裡，所以最好的方法就是運用"TALK TO YOUR MANAGER"
為什麼要用它
- 顧客其實很想要表達他們對這家餐廳的感受、但是傳統的服務卡無法滿足顧客的隱私
-能告訴您誰是好員工/爛員工
(客戶抱怨，老闆能立即知道，好的評價也能立即分享到facebook或twitter(附加功能))
-能告訴您顧客要的是什麼
-立即發現問題、立即改善，避免客源流失
-"TALK TO YOUR MANAGER" 也有數據分析，每月提供報表給老闆做營運的參考指標。
這種模式在台灣行的通嗎?
在每個轉角都會有一家餐廳的台灣，我相信是一個很大的商機!
Every customer leaves happy.
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Every customer leaves happy.
Receive and respond to immediate, anonymous customer comments by text message.
Increase your brand loyalty and boost your online reviews!
- Your customer sees asign like this, on a table or on the wall.
- They text their comments to the number.
- The text is sent to your cell phone. You may respond if desired.
In less than 3 minutes you could be getting anonymous feedback from your customers.
Will this work for my business?
Ready to go in minutes.
Nothing to download.
Nothing to install.
It's not an app.
Use any cell phone.
Keep your number private.
Nothing to download.
Nothing to install.
It's not an app.
Use any cell phone.
Keep your number private.
No contracts.
Cancel at any time.
Cancel at any time.
We offer pre-printed signs and print-ready PDF downloads.
Check out our signs.
Check out our signs.
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